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I Can No Longer Log In to the SimUText Application

SYMPTOMS:

  • You were previously able to log into SimUText but now you cannot
  • You are able to log into the online Student Portal but not the SimUText application

SOLUTION:

It is likely that you need to remove your SimUText User folder as follows:

WINDOWS

  • First, make sure that SimUText is not running.
  • (Critical Step!) Navigate to C Drive > Users > [Your Account Folder] and delete the SimUText folder that you find there.
  • Finally, launch SimUText, sign in, and click on a chapter.

MAC

  • First, make sure that SimUText is not running.
  • (Critical Step!) Click on your Desktop, click on the Go menu at the top of the screen, select Home, and delete the SimUText folder that you find there.
  • Finally, launch SimUText, sign in, and click on a lab or chapter.

 

 

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