All common questions and known issues about SimUText are covered in our Knowledge Base. If you have read through the Knowledge Base topics and solutions, and are still unable to find an answer, please feel free to submit a support request.
Our goal is to respond to queries within 24 hours via email. (Please do not submit multiple support requests for the same question.) If you do not receive a response within 24 hours, please make sure that our response did not end up in your spam/junk mailbox. The response will come from firstname.lastname@example.org.