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You may only be logged in in one place at a time (On V2 Public Beta Version Only)

Typical Situation:

  1. User logs in to Instructor Portal and then also to SimUText client with their instructor credential.
  2. Going back to the Instructor Portal after doing something in the desktop client will result in being bounced out to the Login screen.
  3. Or vice versa -- trying to answer a question after logging into Instructor Portal could generate an offline answer error. 
  4. This is also applicable for students in the Student Portal and SimUText client as well. 

Cause:

The new v2 authorization scheme allows for only one active user session from one browser or desktop client instance at a time. This is by design and will not be changed. 

 

Solution:

Only log into one browser or desktop application instance at a time with the same user credential.  

 

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